DSO Technology Summit 2025

Save the date. DSO Technology Summit will be held on September 17th-19th in Nashville, TN. Look for updates coming soon. DSO Tech Summit – The ‘Premier Technology Event’ for DSOs

DSO Tech Summit 2025: Navigating AI Deployment: Leadership, Accountability, and Patient-Centric Innovation

This year, the DSO Tech Summit, scheduled for September 17-19 in Nashville, focuses on “Navigating AI Deployment: Leadership, Accountability, and Patient-Centric Innovation”. Our comprehensive discussions will not only delve into the integration of AI and data analytics but also emphasize maintaining the essential human touch in dental practices. We aim to explore how these advanced technologies can enhance, rather than replace, the personal connections that are crucial in dental care. We will also investigate the roles and responsibilities of practices, DSOs, and vendors in deploying AI responsibly, focusing on who leads and who is accountable when AI is utilized within the dental care
ecosystem.

Theme Overview:

• Defining AI Accountability: Explore the shared and specific responsibilities of dental practices, DSOs, and technology partners in the ethical deployment of AI. We will discuss frameworks for accountability, ensuring that AI implementations enhance patient care without compromising privacy or dignity. In addition, we will discuss how to implement AI that support and augment human elements and enhances the human experience and does not replace it.
• Data Analytics, and the Patient Experience: Learn how to integrate data analytics into your practice while enhancing the personal touch in patient interactions. Our sessions will highlight tools and strategies in the overall patient experience. The range of discussion includes marketing, appointments, arriving at the clinic, the clinical experience, the payment experience, and the follow up experience.
• ROI of Technology: Address the practical aspects of measuring the ROI of Technology investments, focusing on both their operational and financial benefits, and their impact on patient satisfaction and trust. Efficiency is a critical component to be defined and measured.
• Leadership in AI Deployment: Panels will focus on identifying who should take the lead in AI initiatives—be it the dental practices, the DSOs overseeing them, or the tech vendors providing AI solutions. We’ll examine successful leadership models, and the collaborative efforts required to navigate the complexities of AI in healthcare.

Why Attend?

• Deepen Patient Relationships: Understand how to use AI to deepen rather than diminish your connections with patients, improving communication, trust, and care outcomes.
• Enhance Operational Efficiency: Learn how integrating AI can streamline operations without sacrificing the personal engagement that is critical to patient care.
• Clarify Roles and Responsibilities: Gain a clearer understanding of the roles different stakeholders play in the AI ecosystem within dentistry.
• Leadership Strategies: Discover strategies for taking the lead in AI initiatives while ensuring that all actions are ethically grounded and patient-focused.

The DSO Tech Summit 2025 promises to be an essential gathering for those looking to responsibly integrate cutting-edge technologies in dental practices while preserving and enhancing the critical human touch that defines excellent patient care.