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A DSO’s Top Five Innovative Tips for Mastering Customer Experience – Webinar
November 13, 2019 @ 12:00 pm - 1:00 pm
- Amanda Sinclair, Integrated CRM Manager at Great Expressions Dental Centers,
- Ryan McCambridge, Managing Director, Strategy at Lev, and
- Chequeta Allen, Director, Product Marketing at Salesforce.
Patient and customer expectations have hit an all-time high. It comes as little surprise, given that 80% of customers today say the experience a company provides is as important as its products and services. In the wake of this change, healthcare and life sciences organizations of all sizes now face the challenge of adapting.
In this webinar, learn five tips on mastering customer experiences for healthcare and life sciences companies. Also, hear from dental support organization Great Expressions on how they’re tackling newfound customer expectations. See how they’re growing their dental business network, by finding new audiences and delivering personalized patient journeys at every service touchpoint.
The live webinar begins on November 13th , 12pm Eastern Standard Time (EST)