WEBINAR – Filling Chairs & Scaling Smart: Tech-Powered DSO Growth

Date: Wednesday, May 21

Time: 12:00 PM PT |1:00 PM MT | 2:00 PM CT | 3:00 PM ET

Scaling and growing a Dental Service Organization (DSO) isn’t just about adding more locations, it’s about filling chairs, streamlining operations, and maximizing revenue with the right technology. In this exclusive interview with Group Dentistry Now, Teresa Williams, Chief Financial & Operations Officer at Dental Express, shares real-world insights from managing the growth of their six-location DSO.

Join us for a practical, data-driven discussion on how online booking, practice analytics, and a cloud-based practice management platform can help DSOs optimize scheduling, manage no-shows, and scale with efficiency. Moderated by Bill Neumann, this webinar delivers tangible takeaways for any group practice or DSO looking to improve new patient acquisition, streamline operations, and onboard staff more effectively.

Here’s what you can expect to learn:

Real-world examples of DSOs optimizing their operations with the right technology.
Proven strategies to manage no-shows and improve scheduling efficiency with data-driven insights.
The impact of new patient acquisition tech with Google-integrated online booking and multi-practice scheduling.
Why cloud-based PMS and analytics are game-changers for multi-location optimization and growth.
Smart staffing strategies to onboard new hires, reduce burnout, and improve employee retention.

About the speaker:

Teresa Williams is a forward-thinking dental operations leader and the Chief Operations Officer at Dental Express. With years of hands-on experience growing dental organizations—from brand-new startups to multi-site acquisition groups—Teresa knows what it takes to run efficient, tech-savvy, patient-focused practices.

She’s passionate about using smart systems and tools to solve real-world problems in dental offices, helping teams work smarter, not harder. Whether it’s streamlining workflows, staying ahead of compliance, or rolling out new technology, Teresa brings a practical, no-fluff approach that gets results.

Backed by degrees in Administrative Leadership and Health Care Law from the University of Oklahoma, she blends strategic insight with a deep understanding of the regulatory side of dentistry. If you’re looking to level up your operations and use technology to fuel growth, Teresa brings the clarity and know-how to make it happen