Sponsored Content
At the heart of successful groups is the selection of the right products and solutions. From advanced equipment to robust management software, the tools practices invest in are crucial for ensuring smooth operations and exceptional patient experiences. Coupled with a forward-thinking partnership strategy, these decisions lay the foundation for sustainable success.
This article explores the principles of the partnership model and the key decisions that drive growth. Through the success story of Dr. Dev Patel, CEO and Founder at Dental Beauty Partners, a 50 location DPO that embraced shared equity and a commitment to excellence, we examine how strategic partnerships led to exceptional outcomes for both practitioners and patients and the DPO’s bottom line.
Dental Beauty Partners: A Success Story
In recent years, the dental industry has witnessed significant transformations, with various models of practice management emerging to adapt to the changing landscape. One such model that has shown remarkable success is the partnership approach exemplified by Dental Beauty Partners.
One key to Dental Beauty Partners’ success lies in its patient-centric approach, which aligns services with evolving patient expectations. By focusing on quality care and anticipating trends, Dental Beauty Partners has built strong patient loyalty and referral networks, distinguishing itself from competitors.
Another key that is central to their success is the partnership model, which encourages shared ownership and collaborative decision-making. This environment fosters innovation and continuous improvement, empowering dentists to contribute their unique insights while aligning their goals with the organization’s overall success. This resilience has helped them navigate economic challenges that have hindered others in the industry.
“The basic tenets of the model are: we invest alongside young dentists who are entrepreneurial, with good hands and want to become owners. We also provide all the bank debt, and half the deposit required with no personal guarantees, which significantly reduces the risk for them buying their first practice. We offer a great training ground for those who want to take that next step towards becoming a practice principal.” -Dr. Dev Patel
In the UK and Europe, Dental Beauty Partners has expanded its footprint and maintained high standards of care, adopting new technologies and methodologies to meet modern patient demands. Their story highlights the potential of the partnership model to drive growth, innovation, and patient satisfaction, setting a blueprint for other practices to follow.
Quality Over Quantity in Dental Practice Management
In the competitive dental landscape, focusing on quality rather than quantity is critical for long-term success. In a recent podcast, Dr. Patel discussed the pitfalls of rapid practice acquisitions, a challenge faced by many Dental Service Organizations (DSOs), DPOs and dental groups. When acquisitions occur without proper integration or planning, practices often struggle with recruitment, declining care quality, and financial losses, particularly when principal dentists exit.
The key to success, according to Dr. Patel, is acquiring fewer, higher-potential practices and transforming them through better marketing, technology integration, and performance tracking. This approach not only improves patient care but also increases revenue by focusing on quality outcomes. Trusted providers, such as Ivoclar, play a vital role in enhancing clinical results and practice efficiency, ensuring that practices deliver superior patient care while maintaining operational excellence. Ivoclar’s innovative dental solutions, such as advanced restorative materials and digital workflows, play a crucial role in enhancing clinical outcomes and practice efficiency.
Exorbitant valuations—sometimes seven to ten times EBITDA—without clear strategies for enhancing performance exacerbate these issues. With rising interest rates and slowing mergers and acquisitions (M&A) activity, the emphasis must shift to organic growth driven by operational excellence and patient-centric care.
Dr. Patel advocates for acquiring fewer, high-potential practices and transforming them through better marketing, technology integration, and KPI tracking. This approach not only increases revenue but also improves patient satisfaction and loyalty by focusing on the quality of care. Investing in staff training and partnering with trusted providers like Ivoclar further reinforces a commitment to excellence, creating a sustainable model where both practitioners and patients thrive.
Strategic Support: Fueling Growth
For groups, a strong support system is crucial for improving both operational efficiency and patient care. Ivoclar’s commitment to DSOs, DPOs and dental groups has helped create a structured support system, tailored to organizations of all sizes. Whether for small practices or large networks, Ivoclar provides customized resources to ensure that every practice receives the support it needs to grow.
“When I look at industry partners, I focus on three key things. First, the product must be market-leading—nothing but the best materials, equipment, and tools for our dentists and patients. Our ethos is about delivering excellence, so we need partners who share that commitment. Second, knowledge and support are critical. It’s vital to have a team on the ground, like Ivoclar’s knowledgeable professionals, who are readily available to provide exceptional long-term support. Finally, the relationship has to align with our vision for longevity. Ivoclar’s family-owned, century-old foundation gives it a unique stability and trustworthiness, which is rare in today’s industry.” -Dr. Dev Patel
Adaptability and a deep understanding of the complexities of group practice management have been key to Ivoclar’s success. Their special market’s team has extensive experience and works closely with practices to address specific challenges. This alignment helps dental groups expand efficiently while maintaining high care standards, reinforcing Ivoclar’s role as a strategic partner in the dental industry.
Consistent Training Ensures Quality Care
Consistent training is essential in dentistry, ensuring quality care and fostering a collaborative environment. Ivoclar stands out for its commitment to education through its comprehensive Ivoclar Academy. A unified training program, like Ivoclar’s world-class education offerings, provides a hybridized model which allows for customized content tailored to DSOs, standardizes skills and ethics, creating a cohesive team. This approach emphasizes mentorship, where experienced professionals guide newer practitioners, ensuring best practices and continuous learning.
Regular peer reviews and team meetings also strengthen accountability and maintain high standards across all locations. By recruiting like-minded professionals who share the group’s commitment to excellence, organizations can reinforce their focus on quality care.
Enhancing Patient Care with Technology
In modern dentistry, improving the patient journey is key to providing better care and improving operational efficiency. Technology plays a central role in streamlining processes and enhancing patient satisfaction. By implementing digital solutions like online check-ins and diagnostic AI tools, practices can reduce wait times and help patients make informed decisions about their care. Data analytics also helps optimize operations by identifying areas for improvement.
Technological advancements like in-house 3D printing offer faster, personalized solutions, contributing to a more efficient and patient-centered care model. Technology-driven compliance ensures better treatment recommendations and fosters continuous improvement in care.
“Leveraging technology, like SprintRay’s AI with x-rays and phone recording, will be our biggest opportunity in 2025. It’s about working smarter, not harder, and using innovation to make life easier. After navigating the challenges of the past two years, including recessionary concerns and cautious spending, there’s now a big opportunity to focus on marketing and bigger treatment plans that can drive growth moving forward.” – Dr. Dev Patel
The Future of Dentistry: Collaboration and Innovation
As the dental industry evolves, the future depends on strong partnerships that prioritize collaboration, trust, and quality. Partnerships like those between Ivoclar and dental groups are central to this transformation, driving innovation and ensuring the tools and support necessary for long-term success.
“Partnering with a company that understands the challenges of the dental industry and provides consistent support is essential to success. Ivoclar’s commitment to quality and ongoing education allows us to focus on patient care while knowing we have the best tools and expertise to meet evolving demands.” -Dr. Dev Patel
By embracing a partnership model, the dental industry can thrive in an environment marked by consolidation, economic challenges, and evolving patient needs. The key to success lies in fostering collaboration, prioritizing quality, and leveraging innovation to create a sustainable and thriving future for both practitioners and patients.
To find your local Ivoclar rep visit:
https://www.ivoclar.com/en_us/local-us/sales-rep-finder
Hear more from Dr. Dev Patel and Cher-Marie Scott: