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Sponsored Content
Since 1981, BISCO, Inc. has been a leader in innovative restorative dental products, offering a unique Direct-to-You Promise that caters directly to dental professionals, including DSOs and group practices. Founded by Dr. Byoung Suh, BISCO’s customer-first approach has redefined the way dental materials are manufactured, distributed, and serviced.
Focused on understanding and improving the adhesion process for dental restorations and by eliminating middlemen, BISCO ensures that dental groups, including DSOs, receive the highest-quality materials with the best possible pricing and customer service.
What is the Direct-to-You Promise?
BISCO’s Direct-to-You Promise is built on five core pillars: direct service, direct savings, direct delivery, direct production, and direct accountability. Each of these aspects is designed to streamline operations for DSOs and improve the experience of purchasing dental products.
- Direct Service: With BISCO, you get access to knowledgeable product experts who can answer your questions in real time and provide product recommendations tailored to your practice’s needs.
- Direct Savings: By cutting out distributors, BISCO eliminates the markup fees and hidden charges that often inflate the price of dental products. This means DSOs can enjoy competitive pricing without sacrificing quality.
- Direct Delivery: BISCO ensures that your orders arrive fresh and on time, thanks to a highly efficient supply chain. With a 99.8% on-time shipment rate in 2024, DSOs can rely on BISCO for timely deliveries, with all orders placed by 3pm Central Time shipping the same day.
- Direct Production: BISCO maintains control over its manufacturing process, ensuring that every product meets the highest standards of quality.
- Direct Accountability: If you’re not satisfied with a product, BISCO offers a 100% satisfaction guarantee and will refund your purchase.
For DSOs, these pillars translate into better financial management, less administrative burden, and enhanced patient care—without the additional costs and complications typically associated with working through distributors.
“BISCO puts out very good products that every general dentist can use, and these competitively priced products produce outstanding results. BISCO just provides the personal touch.” —Dr. John Horn, DMD, of Schuylkill County, Pa
Why DSOs Choose BISCO
In today’s competitive dental environment, DSOs and group practices are under pressure to deliver exceptional patient care while managing rising costs. BISCO’s Direct-to-You Promise alleviates many of these challenges by offering transparency, efficiency, and reliability. By purchasing directly from BISCO, DSOs not only reduce costs but also gain access to superior products designed for everyday use in dental offices.
BISCO’s commitment to innovation and customer satisfaction has earned the trust of dentists like Dr. John Horn, DMD, who says, “BISCO puts out very good products that every general dentist can use, and these competitively priced products produce outstanding results. BISCO just provides the personal touch.”
This customer-driven approach has made BISCO a preferred choice for large dental groups and DSOs who value consistency and quality in their products. With no hidden fees or markups, BISCO’s direct-to-you distribution model ensures that DSOs can focus on providing the best possible care for their patients without worrying about unnecessary expenses.
“The people at BISCO really care about their products and are extremely proud of them. Their staff members are willing to get as technical or high level as needed to ensure customers get their questions answered. Unlike other manufacturers, BISCO is not merely selling you a product – the reps are telling you exactly what the product does, and through that information, the product sells itself.” — Dr. Acierno, Decision One Dental Partners
How BISCO Supports DSOs
As DSOs and large practices expand, their needs for consistent, high-quality dental products grow. BISCO understands this dynamic and is committed to offering customizable solutions that align with the needs of group practices. Their straightforward online ordering system, combined with their direct communication channels, makes it easy for DSOs to manage large orders and ensure that they always have the supplies they need. Additionally, BISCO’s ongoing product development is informed by customer feedback, so DSOs have a voice in shaping the tools that will help them succeed.
For groups with multiple locations, BISCO provides a scalable solution that adapts to the unique needs of each practice while offering a high degree of reliability. Their quick order turnaround times and direct relationships with dental professionals make them an indispensable partner for DSOs seeking efficiency and cost-effectiveness.
An Unmatched Customer Experience
In an era where complicated supply chains and rising prices are commonplace, BISCO’s direct-to-you model provides a refreshing change. Dental groups and DSOs can rely on BISCO for:
- Affordable, high-quality products without the burden of third-party markups.
- Quick, efficient shipping. In 2024, BISCO achieved an impressive 99.8% on-time shipping rate for U.S. orders, reflecting exceptional inventory management and rapid fulfillment capabilities. Additionally, all orders placed by 3pm Central Time are guaranteed to ship the same day, ensuring fast delivery to meet your group’s needs.
- Outstanding customer support tailored to the unique needs of larger practices.
BISCO is an ISO 13485 certified manufacturer of medical devices for the dental industry, specializing in adhesive and resin composite technology. Established in 1981, BISCO is an industry leader providing technically innovative aesthetic and restorative products to dental customers in the U.S. and in over 60 countries worldwide.
Located just northwest of Chicago in Schaumburg, Illinois, BISCO boasts a state-of-the-art research facility, on-site manufacturing, and dedicated marketing and sales teams. Our employees are driven, knowledgeable, and committed to excellence, making them the best in the industry.
With its commitment to innovation, affordability, and unparalleled customer service, BISCO’s Direct-to-You Promise is an ideal fit for DSOs and group practices. By purchasing directly from BISCO, practices benefit from cost savings, exceptional product quality, and reliable service—all critical components for success in today’s dental market.
To learn more about BISCO’s offerings and how they can help streamline operations for your DSO, email SpecialMarkets@bisco.com or call (844) 569-3188
