Dental Support Organization Moves 90% of Learning to an Online Environment

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Heartland Dental, the largest dental support organization in the country, was recently named as one of Elearning! Magazine’s High Performers for 2018. This award recognizes the company’s achievements implementing a learning management system and converting more than 90% of in-person training into an online learning environment. In addition, Heartland Dental Instructional Design Manager, Ciara Daume, received the Learning! Champion Award for her outstanding contributions with the digital transformation.

“With our company’s continual growth, we must be able to deliver continuing education, a hallmark of Heartland Dental, to an increasing amount of supported dentists and team members promptly, efficiently and effectively,” said Patrick Bauer, President and Chief Executive Officer at Heartland Dental. “With our Homeroom platform, we’ve made great strides in accomplishing this and continue to do so each day. I’ve very proud of the hard work our Education team has put into this.”

Heartland Dental enlisted the help of eLogic Learning and its eSSential LMS in an effort to provide a quality training experience that also met the needs of supported dentists and team members. Through Homeroom, the company’s LMS, Heartland Dental is able to reach more people at one time than ever before. As a result, the company has begun to scale continuing education to increasing growth needs, offer a higher level of convenience and accessibility, and build world-class training program for new team members. Since making this shift to blended learning, Heartland Dental has saved $18.5 million via saved time and decrease in travel/in-person training costs.

“It’s our mission to give supported dentists and teams more – more convenience, more advancement, more value. We want to give them every opportunity to build themselves personally and professionally based on what they want to achieve. Homeroom is a great example of our commitment to providing more, and we’ve only scratched the surface of what can be accomplished with it.” – Rick Workman, DMD, Founder and Executive Chairman of Heartland Dental.

eLogic Learning’s case study on Heartland Dental can be accessed HERE.

Heartland Dental, LLC is the largest dental support organization in the United States with more than 850 supported dental offices located in 35 states. Based in Effingham, Illinois and founded by Rick Workman, DMD, Heartland Dental offers supported dentists and team members continuing professional education and leadership training, along with a variety of non-clinical administrative services including staffing, human relations, procurement, administration, financial, marketing, and information technology.

Heartland Dental recently announced that it has entered into a definitive agreement whereby KKR will acquire a majority interest in Heartland from Ontario Teachers’ Pension Plan and other existing shareholders. To read this March 2018 story click HERE.

Read other Heartland stories on Group Dentistry Now – HERE