Streamline Your Network Performance with RecallMax's New Enterprise Dashboards

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At RecallMax, supporting the growth of Dental Service Organizations (DSOs) and providing accurate, actionable analytics has always been our top priority. We believe that groups and DSOs should have seamless access to critical intelligence for their entire network, all from a single screen. Recognized as the leading provider of analytics, RecallMax ensures that no matter the practice management software used at individual practices, our dashboards present performance metrics effectively and comprehensively. Trusted by multiple DSOs across the US and Canada, RecallMax supports networks comprising hundreds of practices, each using diverse scheduling software.

In our commitment to elevate performance analytics for enterprise users, RecallMax introduces its enhanced suite of Enterprise Dashboards. This article delves into the innovative features now available.

Key Performance Indicators (KPIs)

Our Enterprise Dashboards are built around a robust set of performance metrics, tailored for Groups and DSOs to manage their networks effectively. These metrics revolve around six critical KPIs that drive dental practice growth:

Unscheduled Treatment: Patients diagnosed for treatment but not yet scheduled.
Pre-Appointment Patients: Patients who visited the practice but didn’t reschedule.
Due/Late Patients: Patients overdue for hygiene and recall.
Missed/Canceled: Patients who missed or canceled appointments and need rescheduling.
Confirmed Appointments: Appointments booked and confirmed by patients.
Short Notice Recovery: Patients ready to fill earlier available appointments.

Network Performance Score

Our new Enterprise Dashboards offer an instant overview of your network’s overall performance. By providing a network performance score based on the six KPIs, groups and DSOs can quickly identify areas of excellence and those needing improvement.

Individual Practice Performance

Beyond a holistic network view, our dashboards enable a deeper dive into the performance of each practice within your network. Recognizing the uniqueness of each practice, we rank them from highest to lowest performing in each KPI, allowing you to focus on specific areas requiring attention.

Tracking Performance Trends

Regardless of the metric, we track performance trends over 12 months, enabling you to compare and analyze progress over time. Observing these trends helps visualize improvements and identify patterns.

Flagging Important Metrics

Key metrics and practices can be flagged to keep them top of mind. Compare flagged results over time and set follow-up reminders to track progress. This feature allows you to see the impact of decisive actions taken to enhance performance.

Monitoring Staff Activity

Our dashboards also provide insights into staff performance and their use of the RecallMax toolbar. This information allows DSOs to deliver tailored training, maximizing the product’s effectiveness. We categorize this report into three areas: opportunity, activity, and results.

Book a Demo

To learn more about our new enterprise dashboards and to see a demo, https://www.recallmax.com/book-demo-ed.

Written by Jeff Barsotti, CEO at RecallMax®. With over 13 years of experience in the dental industry, Jeff Barsotti is the CEO of RecallMax, where he specializes in leveraging software for practice enhancement. He is passionate about empowering dental professionals to maximize growth through engagement and quality service initiatives.

Streamline Your Network Performance with RecallMax’s New Enterprise Dashboards